1. We accept the following payment methods currently,
a) Credit card (Visa/ Master)
b) Debit card (All leading bank debit cards)
c) Net Banking (For all leading banks )
2. Goods shall not be shipped unless the entire billed amount is remitted to our account.
3. There are absolutely no hidden charges on any product you buy from us. The final cost is mentioned on the payment page and you shall have to pay nothing more than that. (Note: For certain areas where LBT or Entry Tax is Payable, the Buyer is responsible to pay the same and the Seller.)
cgherbals.com believes in just not building customer faith but also build a strong bond with you.
To serve you better, kindly take care of the following policies: -
1) We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, wrong product, incomplete package etc. subject to the condition that we are informed about such discrepancies within 72 hours from the date of receipt of the product and provided that the products are returned in their original condition.
2) We will issue credit note only for all returns.
3) Replacement of product is solely based upon the discretion of our executive after the damaged good has been inspected by us.
4) Returns authorized beyond the 72 hrs will be assessed a 15% restocking fee.
5) For replacement of good it is mandatory to have the products in their original packaging provided by us along with its invoice shipped to you.
* P.S. All items properly returned under this policy are eligible for replacement.
ORDER CANCELLATION :
Cancellation by the User: In case of requests for order cancellations, cgherbals.com reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if cgherbals.com receives a cancellation notice and the order has not been processed/ approved by cgherbals.com, cgherbals.com shall cancel the order and refund the entire amount to you (except transaction charges) within a reasonable period of time. cgherbals.com will not be able to cancel orders that have already been processed. cgherbals.com has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by cgherbals.com and accept cgherbals.com’s decision regarding the cancellation.